Our approach to implementation is designed to reduce risk by meeting the customer where they are at, and working with them to incrementally adopt processes at a rate the organization can tolerate. Realizing the value of one process before moving on to the next results in less stress, better adoption, and faster overall implementation. Microsoft products in general, and the PPM tools in particular, tend to be extremely functional and flexible, but also nearly always require at least some customization to make their operation intuitive to users. TMS works with clients to determine a strategy that starts with capabilities users can relate to, then extends those capabilities as users gain familiarity and confidence with the system.